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FAQ

  • Q Return Goods Policy:

    A
    If product needs to be returned, the following applies:
    Consumable/Disposable Product:
    Any unused consumable/disposable product may be returned for credit
    within ninety(90) days of invoice date if it qualifies for resale (unopened
    and unmarked package). Products may be subject to our restocking fee.
    Credit will not be issued for products that do not qualify for resale.
    Capital Equipment:
    Any unused capital equipment may be returned for credit within thirty
    (30) days of invoice date if it qualifies for resale (unopened and
    unmarked package). 
  • Q What are the warranties you are providing?

    A 1、We will provide the product processing inspection report and material inspection report with the shipment
    2、If there are problems in the follow-up use, you can feed back at any time. We promise to reply within 48 hours
  • Q What certifications does the company have

    A ISO9001:2014  ISO9001:13485
Changzhou Xinying Medical Instruments Co., Ltd.